I offered $2,100 after a long conversation with the seller to be sure about its condition, and he again said it was mint and had almost no playtime. I saw a guitar that I was chasing for a long time, a LP Jr 2007 Sunburst in Mint condition at $2,250. I got confident and got scammed for the first time. A day.After 86 5 star positive transactions on Reverb. While I did have a contingency plan (filing dispute with my credit card company), it wouldn’t have been a sure thing if I’d gone with PayPal, since their terms of sale stand unless they say otherwise, and they don’t have a mechanism to make exceptions. Not only did it mean I was protected from an unfair outcome, Reverb actually reached out to me, unprompted, by telephone to resolve things with the seller. I was relieved when I logged in to PayPal and discovered the charge hadn’t been made there so I didn’t need to go through them! My case was unusual, so without going into too much detail, I am very grateful I made the decision to directly pay Reverb for my purchase. So the seller was forced to refund, despite the item being returned in severely damaged condition. One-size-fits-all approach to refunds, end of story. For example, PayPal customer service told one person (a seller) explicitly that they simply do not read the details of a dispute (!). I forgot that I paid directly, so before I remembered that, I researched online and read forum posts to see what PayPal would do. I was the buyer, and would have been faced with an unfair predicament by PayPal due to their rigid policy. (I looked it up, it’s over 10 Million per day during 2020 if you divide their annual: 3.74B, by days in a year: 365) It makes sense when I think about how many transactions PayPal must process a day. Long story short, I learned by experience that Reverb will try to help when things go wrong between a buyer and a seller, but PayPal will not. So unless you need your money immediately, I’d recommend going with Reverb’s Direct Checkout. You can also elect to receive payouts in the form of Reverb Bucks which will give you access to your money immediately to use on Reverb. With Direct Checkout, you are charged a smaller fee on your transactions. At the very least, it doesn’t hurt having the option enabled as some customers would rather checkout directly on a site using their credit card rather than using PayPal. In my opinion, Reverb’s Direct Checkout is a better option. So the waiting time might even equal out. Remember though, that it will still take a few days to transfer money from your PayPal account to your bank account. So if you need the money right away, this may be a better option for you. When using PayPal, you will receive your payouts immediately. In some cases, payout can take as much as two days. On any following transactions, payout will be initiated once a tracking number for the item you sold has been added. On your first transaction using Reverb’s Direct Checkout, payout will be initiated once the item you sold has been delivered (it will sit in waiting in the meantime). This is simply an added option that will give you instant access to your money in the form of a balance on Reverb that you can use to make purchases.Ī negative to using Reverb’s Direct Checkout, however, is that you’ll need to wait a bit for your money (if you do no choose to accept payment in the form of Reverb Bucks). To reiterate, if you choose to use Reverb’s Direct Checkout, you do not need to accept payment via Reverb Bucks. Having trouble selling your gear on Reverb? Then check out this FREE PDF, “5 Tips to Sell Your Gear on Reverb Fast”.
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